At Marlow Board, your satisfaction is important to us. If you receive a damaged or incorrect product, we are here to help.
Return Window
Please notify us within 1-3 days of receiving your order by contacting us at [email protected]. Returns or exchanges will only be accepted if the product is reported within this timeframe.
Condition for Returns
Products must be unused, in their original packaging, and in the same condition as when delivered.
Return Process
After you contact us, we will guide you through the return procedure. Once we receive and inspect the returned item, we will confirm whether it qualifies for a replacement or refund.
Refund Method
Since all purchases are made via cash on delivery, refunds will be processed as cash returns or replacements, depending on the situation.
Exclusions
We do not accept returns for products damaged due to misuse, negligence, or normal wear and tear.
Contact Us
For any questions or to initiate a return, please email us at [email protected].
Thank you for shopping with Marlow Board.